Remarkable selling experience in Melbourne

It has been more than 3 weeks since I have been searching for running shoes, compared prices, brands and qualities. One day, I go to Fitzroy on Johnson street where the oulets are located. I visited them all, but it was when I entered Adidas that my heart started to beat.The ambience of the store, the smell and of course the shoes. There were 3 models that I liked and I found it difficult to decide, one was red(favourite colour), the other one blue and trendy meanwhile the last one was just ultimate with an innovative soil. Would I go for the colour I like? What about the performance? All this questiones passed through my head when a lovely shop assistant explains the benefits of some shoes to a customer nearby.

Seeing her expertize, I asked if she could give me some information. With a big smile she came and asked me to take off one shoe and put the barefoot on the ground. She looked at it and her diagnostic was that I gave a medium plane sole. Her feedback was like going to a doctor that takes interest in you and has a look at your appearance. Then, she asked: What do you want the shoes for? Do you want them to last for a long time?

After getting all this information she compared all the 3 models I have selected and highlighted the benefits of each one and emphasized that the blue ones are going to fulfill my requirements. At this point she left me alone to have a better look at all the shoes. After 2 minutes she saw me with the blue shoes on and encouraged me to go for a run inside the shop so that I can try them out.

Once at the counter she said that the colour looks extremely good and the model is a very good one. I commended her for the professionalism she showed and remarked that she really knows her product. Her reply was: ´´I have to´´. The reply was more than accurate and reveals a winners attitude, go beyond what is in front of you and know what surrounds you.